Customer Service Representative Financial Fraud Specialist

2 days ago


Makati City, National Capital Region, Philippines Neksjob Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team as a Financial Fraud Account Handler. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and requests in a timely and professional manner.

Key Responsibilities
  • Answer incoming calls from customers and respond to their inquiries and requests
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner
  • Work collaboratively with the leadership team to ensure customer requests are handled appropriately
Requirements
  • Senior High School (new curriculum) or 2nd year College Completer
  • At least 6 months of Fraud Experience
  • Excellent Communication Skills
  • Ability to work on site
What We Offer
  • Competitive Salary Offer
  • Paid training from day one
  • A leadership team that hears your voice and values your contributions
  • A fun team environment where we work hard to build trust every single day
  • Free Call Center Training
  • Salary: 21,200 Basic plus 2k Deminimis (stack rank based incentives min of 1k to max of 5k)


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