Advanced Email Expert

2 days ago

Marikina City, National Capital Region, Philippines beBeeEmail Full time $60,000 - $75,000
Email Solutions Specialist Job Opportunity

This is a multi-functional position that requires proactive individuals with strong communication and organizational skills.

The successful candidate will support an Account Manager in various duties, including email campaign organization and marketing strategy development.

Our team seeks a highly skilled Email Solutions Specialist to provide expertise to clients using leading email marketing platforms.

Key Responsibilities:

  • Assist clients in setting up and optimizing email campaigns using our platform.
  • Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
  • Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
  • Educate clients on email compliance standards (CAN-SPAM, GDPR, etc.).
  • Collaborate with product and development teams to improve platform features and address client feedback.
  • Create and manage visual email automation workflows within the chosen email platform, as well as in Google Slides, Vibe, or any other collaborative tool.
  • Conduct training sessions and create documentation to enhance user adoption and success.
  • Monitor email performance metrics and recommend strategies to improve engagement and deliverability.
  • Create, present, and discuss email marketing campaign reports with clients in a 30-minute focused meeting on a monthly basis.

Requirements:

  • 2+ years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.
  • Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.
  • Familiarity with email marketing platforms, ESPs, and SMTP relay services.
  • Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.
  • Knowledge of email compliance regulations (CAN-SPAM, GDPR).
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work cross-functionally with customer support, product, and development teams.
  • Strong problem-solving skills and attention to detail.

Preferred Skills:

  • Experience with email analytics tools and monitoring platforms.
  • Basic knowledge of HTML/CSS for email template troubleshooting.
  • Familiarity with API integrations related to email services.

Home Office Requirements:

  • A stable internet connection with at least 50 Mbps postpaid.
  • Backup Internet Connection.
  • Computer with at least 16 GB RAM and Intel i5 core processor or equivalent.
  • Noise-Cancelling Headset.
  • Power Backup.
  • Dual Monitor.
  • Camera.

Benefits:

  • Monthly Company Bonus Program.
  • Paid Vacation Leave.
  • Holiday Bonus.

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