Retail Customer Service Agent

7 days ago


Makati City, National Capital Region, Philippines JetSon Manpower Agency Full time

About Us

JetSon Manpower Agency is a leading provider of staffing solutions in the Philippines. We are committed to helping businesses find the best talent for their needs.

Our Requirements

We are looking for a highly skilled and motivated individual to fill the position of Retail Customer Service Agent. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to multitask and handle multiple tasks at once.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer issues by identifying problems and analyzing information
  • Provide product or service information and explain features and functionalities
  • Listen to customer feedback and reviews and use them to improve products and services
  • Maintain accurate records of customer interactions and account information

Requirements

  • 2 years of experience in retail customer service
  • Excellent communication and problem-solving skills
  • Able to multitask and handle multiple tasks at once
  • Degree in any field


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