Digital Operations Specialist

2 days ago

Marikina City, National Capital Region, Philippines beBeeBusiness Full time ₱550,000 - ₱750,000

Online Business Manager Role

This role is a pivotal part of our operations, overseeing the day-to-day functioning of our business and ensuring seamless delivery of services to clients and internal stakeholders.

  • We are seeking an experienced Online Business Manager to oversee our systems, processes, workflows, and business operations across the company.
  • Responsibilities include managing client invoicing cycles, accurate issuance, and follow-up of invoices.
  • Maintenance of client and contractor agreements, ensuring contracts are up to date and in line with our business policies.
  • Liaising with clients regarding billing queries and coordinating with our Director for exceptions or updates.
  • Team & Project Coordination: utilizing tools like ClickUp and Slack to ensure all team members are aligned and accountable for deliverables.
  • Monitoring timelines, assigning tasks, and flagging issues or blockers that could affect service delivery or project deadlines.
  • Cross-Functional Collaboration: working closely with our Client Manager to improve and streamline the client journey and support processes.

In addition, this role will work collaboratively with our HR Team Lead to ensure internal operations align with our workflows and team needs.

The ideal candidate will have proven experience as an Online Business Manager, Operations Manager, or similar role in a digital or service-based business. Advanced knowledge of Go High Level (GHL) and project/task management tools such as ClickUp and Slack is also essential.

Required Skills and Qualifications

The successful candidate will possess excellent communication, organizational, and problem-solving skills. They will be able to prioritize tasks effectively, manage multiple projects simultaneously, and maintain accurate records.

They will also have advanced technical skills, including proficiency in GHL and other project management tools.

Benefits

This is a challenging yet rewarding role, offering opportunities for career growth and development. Our team is passionate about delivering exceptional results, and we are looking for someone who shares our commitment to excellence.

We offer a competitive salary, comprehensive benefits package, and a collaborative work environment that values innovation and creativity.

We are an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences.

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