
System Architect
2 days ago
Integration Specialist
An expert in technical implementation and integration is sought to join our dynamic team. As an Integration Specialist, you will play a critical role in ensuring seamless onboarding experiences for new clients.
Responsibilities:
- Technical Integration Execution: Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
- Backend Problem-Solving: Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
- Internal Collaboration: Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
- Workflow Optimization: Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
- Testing & Quality Assurance: Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
- Data Mapping & Configuration: Manage and validate data flows between systems to ensure integrity and proper synchronization.
- A minimum of 3-5 years of experience in technical implementation, integrations, or technical account management.
- Experience with CRM platforms and API integrations (REST, webhooks, etc.).
- Strong troubleshooting and problem-solving abilities with complex systems.
- Excellent project management skills; able to manage multiple technical projects simultaneously.
- Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
- Highly organized with a proven ability to follow through on commitments.
- Experience in a remote work environment with self-reported KPIs.
- 100% remote work environment with no office mandate.
- PTO credits.
- 22 official company holidays.
- Health care.
- Life insurance.
- Amazing colleagues.
- An energetic culture that celebrates teamwork and positivity.
- An inspiring mission and software product.
- The opportunity to grow your career in a fast-growing tech startup.
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