Employment Experience Specialist

5 days ago


Mandaluyong City, National Capital Region, Philippines TeleTech Holdings, Inc. Full time

About Us

TTEC is a customer experience technology company that combines the power of humanity and technology to deliver award-winning experiences for our clients' customers.

We're looking for a talented Employment Experience Specialist who will be responsible for strategic and day-to-day recruitment marketing activities. This includes analyzing the market and target demographics for our North America operations, creating a sourcing plan, designing and promoting employee referral programs, organizing job fairs and community outreach events, and investigating new sourcing channels.

In this role, you'll work closely with our Senior Manager of Talent Attraction to develop sourcing initiatives including innovative ad campaigns and promotions needed to support these plans. You'll also manage projects, establish deadlines, approve creative concepts, and hold vendors accountable for on-time delivery.

You'll analyze reports to track the effectiveness of each sourcing channel and identify trends to make recommendations for improvement. Your goal will be to improve key success metrics associated with hiring goals, including conversion rate, cost per hire, time to fill, and client satisfaction.

This is a US shift role that supports recruitment marketing initiatives for our North America operations. If you have a passion for marketing and helping connect talent with their career, we'd love to hear from you.



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