Financial Account Associate

2 days ago


Pasig, National Capital Region, Philippines TORCH Solutions Full time

We are seeking a highly skilled Financial Account Associate to join our team at TORCH Solutions. The ideal candidate will possess excellent customer service skills, with the ability to resolve inquiries and issues efficiently.

The Financial Account Associate will be responsible for providing top-notch customer service to clients, ensuring their satisfaction and resolving any issues that may arise. Additionally, the representative will assist with account management, providing support to our sales and operations teams.

Key Responsibilities:

  • Provide exceptional customer service to clients, resolving their inquiries and issues in a timely and professional manner.
  • Assist with account management, ensuring accurate and efficient processing of client accounts.
  • Collaborate with the sales and operations teams to provide support and ensure seamless service delivery.
  • Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty.

Requirements:

  • At least SHS Grad (if New Curriculum) or HS Grad (if Old Curriculum)
  • Excellent English communications skills
  • At least 6 months call center experience
  • Amenable to work onsite
  • Must have a valid original copy of NBI Clearance

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Interested applicants, please submit your resume and a cover letter outlining your qualifications and experience.



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