Proactive Technical Problem Solver

About the RoleThis is a customer-facing position where you will combine technical troubleshooting skills with clear, empathetic communication. You will work closely with cross-functional teams to spot patterns, resolve issues, and improve the customer experience.You will handle escalated support tickets via email, chat, and phone to provide timely and...

About Our OrganizationWe are committed to ensuring the integrity of education and improving learning outcomes. Turnitin works with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.

Job OverviewThis role is designed for a professional who can work effectively in an environment where support and engineering intersect. As an Intermediate Support Engineer, you will be part of the Engineering team and play a vital role in resolving customer issues.You will be responsible for addressing customer concerns via various channels including...

We are seeking an exceptional Product Innovator to join our team and help shape the future of our products. As a Senior Product Innovator, you will play a key role in defining and communicating product vision and strategy to stakeholders and team members.Your primary responsibility will be to collaborate with cross-functional teams to identify customer needs...

Are you a problem-solver with a passion for technology? We are seeking a skilled GoHighLevel specialist to join our team. As a key member of our operations group, you will be responsible for building and managing complex technical systems that drive business success.About the RoleThis is a hands-on role that requires strong analytical and problem-solving...

We're seeking a skilled AppSheet Specialist to provide top-notch technical support and maintenance for our clients' applications. This full-time role is 100% remote, allowing you to work from anywhere with a reliable internet connection.As an AppSheet Specialist, you'll be responsible for troubleshooting, maintaining, and enhancing existing AppSheet...

Job OpportunityWe seek customer service specialists to handle inquiries, proactively reach out to customers, and promote new products and services while providing exceptional service.This role offers high-impact projects with iconic brands. If you're a problem solver who thrives on memorable customer experiences, we'd like to hear from you. Strong English...

Job OverviewThe primary objective of this role is to provide expert technical support and assistance to customers. This includes helping them resolve various technical issues related to their devices, applications, and networks.This position involves proactive outreach and taking inbound calls to deliver exceptional customer service and ensure a high level...

We are seeking a detail-oriented accounting professional to join our team as a remote accounts clerk. In this role, you will play a vital part in ensuring timely payments, accurate records, and clear communication with vendors and customers.You will be responsible for managing billing and collections with precision and professionalism, using critical...

Job OverviewThis role is about delivering exceptional customer service and support through multiple communication channels.As a skilled Technical Support Specialist, you will be responsible for:Responding promptly to customer inquiries in a professional manner.Providing timely technical assistance and resolving customer issues effectively.Elevating complex...