
Multilingual Customer Service Representative
10 hours ago
We are seeking a highly skilled and bilingual customer service representative to deliver outstanding support in French and English through voice and chat.
Key Responsibilities:- Troubleshoot and resolve customer issues with professionalism and urgency
- Build strong relationships by personalizing each interaction
- Collaborate with teammates to ensure consistent, high-quality service
- Share customer feedback and insights to help improve processes
Remote work requires a stable internet connection with at least 15 Mbps upload and download speeds. A personal computer or laptop with a minimum i5 processor is also necessary.
Competitive pay with annual performance reviews, paid time off for work-life balance, a monthly health stipend, and performance bonuses based on KPIs are offered. Fluency in French and English is required, as well as excellent written and verbal communication skills.
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