Japanese Bilingual Customer Service Representative

2 days ago


Makati City, National Capital Region, Philippines RCN PH - Neo Career Group Full time
Job Title: Japanese Bilingual Travel Staff

We are seeking a highly skilled and experienced Japanese bilingual travel staff to join our team at RCN PH - Neo Career Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients while communicating effectively in both Japanese and English languages.

Key Responsibilities:
  • Communicate with clients via email, chat, and calls using both Japanese and English languages.
  • Process online reservations and manage booking schedules.
  • Attend to customer requests and concerns via email.
  • Monitor booking schedules and ensure timely completion of tasks.
  • Qualifications:
    • JLPT Passer (N3 & Above)
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
    • Able to work in a flexible schedule and with minimal supervision
    • Strong interpersonal skills and ability to multitask
    • Willing to work in Makati City
    • Experience in online reservation management and BPO industry

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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