Senior Customer Experience Associate
4 days ago
HCL Technologies Philippines Inc is a leading technology company that provides innovative solutions to its clients.
Job DescriptionWe are seeking a Senior Customer Experience Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service and resolving end-customer issues in a timely manner.
Main Responsibilities:- Meet attendance or login hours, unscheduled leave targets, and SLA requirements as defined by the process.
- Engage in self-development activities and training programs to improve skill levels.
- Meet quality standards, innovation, and process improvement goals.
- Collaborate effectively with team members to achieve common goals.
- Consistently meet or exceed CSAT parameters as defined for the process.
- HMO coverage with three dependents.
- Onsite training with the option to transition to a hybrid schedule post-training.
- Company-provided laptop.
- Opportunity to start ASAP.
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Customer Experience Associate
4 days ago
Manila, National Capital Region, Philippines Upskill MN Inc Full timeAbout This Opportunity:We are seeking a Customer Experience Associate to join our team at Sports Central Megamall. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and driving sales growth.Responsibilities:Welcome and engage with customers to understand their needs and preferencesProvide product...
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Sales and Customer Experience Associate
4 days ago
Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full timeKey ResponsibilitiesWe are seeking a highly skilled Sales and Customer Experience Associate to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong ability to multitask.In this role, you will be responsible for:Providing timely and effective support to customers,...
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Customer Experience Associate
2 days ago
Manila, National Capital Region, Philippines UnifyCX Full timeAt UnifyCX, we are seeking a highly skilled and experienced Customer Experience Associate to join our team in Pasig City.This role involves interacting with existing customers, supporting their needs, and working through queues to provide world-class service for customers in every interaction.You will be responsible for helping customers navigate HRIS...
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Customer Experience Associate
7 days ago
Manila, National Capital Region, Philippines Hubvantage Services Inc. Full timeAt Hubvantage Services Inc., we are seeking a highly skilled Customer Experience Associate to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to handle multiple inquiries simultaneously. The successful candidate will also have a strong understanding of online gaming platforms and be able to...
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Customer Experience Ambassador
4 days ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeAbout the RoleOverviewWe're seeking a highly motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gathering their feedback on William Hill UK, helping to resolve any issues, and sharing information about our exciting products and...
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Customer Experience Associate
6 days ago
Manila, National Capital Region, Philippines Snappr Inc. Full timeWe're Snappr Inc., innovators in the world of on-demand photography. As a Customer Success Associate, you'll be instrumental in delivering top-tier support to our global customer base, elevating their booking experience and driving our company's explosive growth.Your key responsibilities will include:Main Objectives:To provide first-rate support to customers...
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Customer Experience Associate
5 days ago
Manila, National Capital Region, Philippines Sutherland Full timeAbout SutherlandSutherland is a leading provider of music streaming services, committed to delivering exceptional customer experiences. Our team of dedicated professionals works tirelessly to ensure that our subscribers enjoy seamless access to their favorite music content.Job SummaryWe are seeking a highly skilled and motivated individual to join our team...
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Marketing Associate
2 weeks ago
Manila, National Capital Region, Philippines Freedom in Flavor Experience Corp. Full timePosition Overview:We are seeking a dynamic and strategic Marketing Associate to join our growing team in the food and beverage (F&B) industry. The ideal candidate will play a key role in supporting our marketing initiatives, driving brand visibility, and enhancing customer engagement across multiple platforms for multiple brands. Reporting directly to the...
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customer care associate
2 weeks ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeJoin to apply for the CUSTOMER CARE ASSOCIATE role at Bank of the Philippine Islands (BPI)The Customer Management Associate is responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank's regulators, Senior Management, or internal units requiring special handling and business...
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Marketing Associate
4 days ago
Manila, National Capital Region, Philippines Freedom in Flavor Experience Corp. Full timePosition Overview:We are seeking a dynamic and strategic Marketing Associate to join our growing team in the food and beverage (F&B) industry, Freedom Hospitality Group. They will work with our team in marketing the group as well as our brands, Pat & Pat Restaurant and What About Coffee (WACo). The ideal candidate will play a key role in supporting our...
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Senior Operations Associate
1 week ago
Manila, National Capital Region, Philippines Maya Full timeSenior Operations Associate - Clearing & AdjustmentMaya National Capital Region, PhilippinesThe Senior Operations Associate will contribute to supporting back-office tasks by processing account adjustments and complaint resolution.What you will do:Processing of adjustment related to disputesEnsuring timeliness and accuracy of adjustmentsWhat we are looking...
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Senior Contract Associate
7 days ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Senior Contract AssociateJob Summary:We are seeking a highly skilled Senior Contract Associate to join our team. As a Senior Contract Associate, you will play a key role in supporting the management of contracts and commercial relationships. Key responsibilities include:* Assisting in the development of contract schedules and participating in...
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Remote Accountant Job Australia
4 days ago
Manila, National Capital Region, Philippines All for One Customer Experience Full timeJob OverviewAll for One Customer Experience is a leading company that values innovation and customer satisfaction.We are currently seeking a skilled Financial Accountant to manage our Australian-based retail apparel client's financial operations remotely.
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Senior Design Associate
3 weeks ago
Manila, National Capital Region, Philippines Lewis Glanz Consulting Full timePosition Summary:The Senior Design Associate develops creative ideas/concepts and designs a variety of products such as but not limited to logos, infographics, reports, white papers and editorial publications. He/She generates ideas and sells them to clients and other members of the team and is the creative driving force behind the conceptualization of a...
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Australian Accounting Expert
4 days ago
Manila, National Capital Region, Philippines All for One Customer Experience Full timeJob DescriptionAll for One Customer Experience is looking for an experienced Financial Accountant with a strong background in Australian accounting principles to work remotely with our Australia-based retail apparel client.Key responsibilities include managing the general ledger, reconciling bank transactions, and posting journal entries.The ideal candidate...
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Senior Customer Experience Manager
4 days ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time**Key Responsibilities**:Develop and implement quality assurance processes for the contact center, ensuring consistent customer experiences.Monitor and evaluate customer interactions to ensure adherence to quality standards, identifying areas for improvement.Design and conduct training programs to address quality issues and improve service delivery,...
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Customer Experience Lead
4 days ago
Manila, National Capital Region, Philippines Fresh Prints Full time**Job Overview:**Fresh Prints is a dynamic custom apparel start-up that values innovation and teamwork. We are seeking an exceptional CX Lead to manage our customer experience team and drive business growth.**About the Role:**We are looking for a seasoned professional with 5+ years of experience in customer service or sales development, including at least 2...
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Senior Customer Experience Manager
4 days ago
Manila, National Capital Region, Philippines TalentPop App Full timeTalentPop App is seeking a skilled Senior Customer Experience Manager to lead our team of Virtual Assistants.As a key member of our leadership team, you will be responsible for overseeing agent performance, ensuring KPIs are met, and providing coaching and development opportunities.The ideal candidate will have at least 3 years of experience as a Team Lead...
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Senior CX Associate Manager
4 days ago
Manila, National Capital Region, Philippines Fresh Prints Full time**The Perfect Candidate:**We are seeking a highly motivated and experienced Senior CX Associate Manager to join our team at Fresh Prints. As a seasoned professional, you will be responsible for managing a team of CX Associates, driving business growth, and delivering exceptional customer experiences.**About the Role:**We require a minimum of 5+ years of...
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Customer Experience Director
19 hours ago
Manila, National Capital Region, Philippines TeleTech Holdings, Inc. Full timeWe're looking for a skilled Business Development Manager to join our workforce management team. The ideal candidate will have a passion for leading and mentoring teams, as well as excellent communication and problem-solving skills.As a key member of our team, you'll work closely with the Senior Manager, Workforce Management, to create a positive work...