Customer Service Representative

4 weeks ago


Makati City, National Capital Region, Philippines Steer Minds Co. Full time

Job Title: Customer Service Representative



About the Job:



We are seeking a skilled Customer Service Representative to join our team at Steer Minds Co. In this role, you will be responsible for handling customer inquiries and providing solutions and alternatives within time limits.



Key Responsibilities:





  • Handle customer inquiries and provide solutions and alternatives within time limits.

  • Ensure customer satisfaction and provide professional customer support.

  • Assist customers with technical issues related to video technology.

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.



What We Offer:



We offer a competitive salary package ranging from PHP 19,000 to PHP 27,000, as well as opportunities for career growth and development. Our supportive and dynamic work environment will help you thrive in your role.



Requirements:



To be successful in this role, you will need at least 6 months of BPO experience handling voice accounts, a High School or Senior High School graduate, and excellent communication skills, both verbal and written.



Work Environment:



We are a virtual process with a need for a laptop or desktop with webcam and stable connection. Onsite process is also available at different sites, including Makati, Pasig, Quezon City, Baguio, Pampanga, and Cebu.



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