Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at Neks Job Philippines. In this role, you will be responsible for handling large amounts of customer calls and providing assistance to ensure customer satisfaction.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer questions to customers.
  • Upsell or cross-sell products to customers as needed.
Requirements:
  • 1 year Call Center Experience.
  • Excellent English communication skills.
  • Good Interpersonal Skills.
  • Analytical and Problem Solving Skills.
  • Good Comprehension Skills.
  • BASIC Knowledge in MS Office.
  • Willing to Work in Shifting Schedule.
Benefits

We offer a competitive salary package including:

  • 18k Basic Pay + 4k Premium Allowance + 1k Flex fund Allowance.
  • 20% Night Differential.
  • HMO coverage for employee upon Day 1 and HMO dependent upon certification.
  • Life and Accident Insurance.
  • Annual Increase based on performance.
  • 13th and 14th Month Pay.


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