Hospitality Team Member

5 days ago


Manila, National Capital Region, Philippines JMM hotel Full time
About the Role

We are seeking an exceptional individual to join our JMM hotel team as a Hotel Receptionist. The successful candidate will be responsible for:

  1. Welcoming guests and responding to their inquiries in a timely and courteous manner.
  2. Managing room reservations and coordinating with other hotel departments to deliver excellent service.
  3. Handling guest complaints and resolving issues efficiently.
  4. Maintaining accurate records of guest information and stay details.
  5. Providing information about the hotel's services and facilities, as well as local attractions.
Key Skills and Qualifications

The ideal candidate will possess:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic knowledge of hotel operations and procedures.


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