Customer Service Representative

2 days ago


Makati City, National Capital Region, Philippines Neksjob Full time
About the Role

As a Customer Service Representative - Financial Account, you will be responsible for providing exceptional customer service to our clients. Your day-to-day will involve answering incoming calls, resolving customer inquiries, and ensuring that customer requests are handled in a timely and professional manner.

Key Responsibilities
  • Answering incoming calls from customers
  • Resolving customer inquiries and requests
  • Utilizing client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Requirements
  • At least 6 months of experience in a customer-service related inbound/outbound voice role
  • At least a high school diploma or equivalent
  • Excellent communication skills
  • Ability to work on site
What We Offer
  • Competitive salary
  • Paid training from day one
  • A leadership team that values your input and contributions
  • A fun and collaborative team environment


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