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Corporate Training Manager

2 weeks ago

Manila, National Capital Region, Philippines IntouchCX Full time
Our Approach to Learning and Development

We believe in creating a workplace where everyone has the opportunity to learn and grow. Our approach to learning and development is centered around creating an inclusive learning environment that promotes employee engagement and retention.

As a Training Lead, you will be responsible for managing client-partner relationships, providing coaching and development to direct reports, analyzing trainee performance, and participating in client-partner meetings.

You will also be responsible for implementing comprehensive professional development plans and training programs, upholding existing best practices of the training department, and developing and communicating new procedures.

Your Responsibilities:
  • Promote an inclusive learning environment
  • Manage client-partner relationships
  • Provide coaching and development to direct reports
  • Analyze trainee performance
  • Participate in client-partner meetings
  • Implement professional development plans and training programs
  • Uphold existing best practices and develop new procedures

We are looking for a highly motivated and experienced individual who can lead our training initiatives and provide support and supervision to our Training Facilitators and Training Support staff.