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IT Help Desk Associate

2 weeks ago

Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

Nityo Infotech Services Philippines is a leading provider of IT services, and we are seeking a highly skilled IT professional to join our team as an IT Help Desk Associate. In this role, you will be responsible for providing technical support and troubleshooting services to customers, working closely with the IT team to resolve technical problems, and ensuring that all customer inquiries and issues are resolved in a timely and efficient manner.

As an IT Help Desk Associate, you will be responsible for:

  • Providing technical support and troubleshooting services to customers
  • Resolving customer inquiries and issues in a timely and efficient manner
  • Working closely with the IT team to ensure that all technical problems are resolved

Requirements:

To be eligible for this position, you must have at least 6 months of relevant experience in providing technical support and troubleshooting services. You should also possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. We welcome applications from Undergrads, Vocational, Diploma, or Bachelor's Degree holders with a background in IT or a related field.