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Security Account Manager

2 weeks ago

Makati City, National Capital Region, Philippines Sure Eight Security Agency Inc. Full time
About This Role

We are seeking a highly organized and detail-oriented Security Account Manager to join our team at Sure Eight Security Services, Inc. in Metro Manila.

Job Summary

This full-time role will be responsible for managing client accounts and providing exceptional customer service.

Main Responsibilities
  • Serve as the primary point of contact for assigned client accounts
  • Manage all aspects of client account administration, including contract renewals, invoicing, and record-keeping
  • Respond promptly to client inquiries and resolve any issues or concerns
  • Collaborate with the operations team to ensure seamless service delivery
  • Assist with the onboarding of new clients and the implementation of security services
  • Maintain accurate and up-to-date client information in our database
  • Prepare periodic reports and presentations for management and clients
About Us

Sure Eight Security Services, Inc. is a leading provider of security solutions in the Philippines. With a strong focus on quality, reliability, and customer satisfaction, we have established a reputation for excellence in the industry.

Requirements

To be successful in this role, you should have:

  • A minimum of 2 years of experience in a similar account management or customer service role, preferably in the security services industry
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
  • Problem-solving and conflict-resolution skills
  • Ability to work independently and as part of a team

We are committed to providing our clients with the highest level of service and support.