Customer Experience Representative
1 day ago
This role involves delivering exceptional customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This position requires following specific procedures to close out work requests, monitoring business inflow, and connecting callers to the appropriate personnel.
Key Responsibilities- Ensure regulatory compliance with laws and industry codes.
- Maintain good working relationships with stakeholders and clients.
- Process transactions and emails related to products, processes, and policies accurately.
- Provide personalized and quality service to meet customer expectations.
Required skills and qualifications include:
- Relevant work experience.
- Tertiary degree or equivalent combination of education and work experience.
Preferred qualifications include:
- Call centre experience in insurance and/or banking industry with billing responsibilities.
- Increasing level of responsibility in call centre environment.
- Policy administration experience.
To submit your application, click 'Apply' and follow the step-by-step process.
-
Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Nezda Global Full timeNezda is currently hiring for Customer Service Representative position.Qualifications: College Graduate Must have 1-year minimum experience in US Mortgage/Banking Willing to work on a night shift schedule 100% onsiteJob Description:Assisting customers in supporting the US mortgage, insurance, and banking industries.Ensure customer satisfaction and provide...
-
Customer Experience Representative
4 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerService Full timeJob DescriptionWe are seeking a Customer Service Associate to join our team. As a key member of our customer-facing unit, you will be responsible for handling customer inquiries, resolving issues efficiently, and providing exceptional service to clients.Your role will involve ensuring customer satisfaction, maintaining accurate records, and contributing to a...
-
Customer Service Representative
12 hours ago
Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱300,000Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a Senior Crew member, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience.Key Responsibilities:Take orders from customers and ensure they receive...
-
Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeWe're Hiring: Customer Service Representative (Voice & Non-Voice) ( Onsite)Do you have a passion for helping customers and a knack for solving problems? Join our team as a Customer Service Representative and deliver top-notch support through voice and non-voice channelsKey Responsibilities:Respond promptly and professionally to customer inquiriesProcess...
-
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Part timeCustomer Service Representative atleast highschool graduates with 1year BPO experience Earn up to 27K (cebu province only)Qualification:-At least high school graduate (old and Shs Curriculum) with 1year TSR experience-Good to excellent english communication skills-Amendable to onsite-Average communications skills-Amendable to any given schedule-A team...
-
Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines CallTek Full timeStaff4Me is currently looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. This is a great opportunity to assist our diverse customer base in a professional and...
-
Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines GDV StackPh Full timeHIRING: Customer Service Representative – Cebu IT ParkWe are looking for Customer Service Representatives to join our growing team.Location: Cebu IT ParkProcess: Virtual ProcessSalary package up to ₱26,000Incentives and night differentialSure job offer with a high passing rateBasic interview and assessmentTips and guidelines provided to help you...
-
Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines TaskNest Business Services Full timeHiring: Customer Service RepresentativeLocation: IT Park Cebu CityJob Description:We are hiring Customer Service Representatives for our onsite team in IT Park Cebu. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you.What We...
-
Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines GDV StackPh Full timeJob Description:We are currently seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at our Cebu I.T. Park office. This role offers an excellent opportunity for candidates who are passionate about delivering outstanding customer experiences and who thrive in a collaborative, fast-paced environment.As...
-
Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines GDV StackPh Full timeWe are currently seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at our Cebu I.T. Park office. This role offers an excellent opportunity for candidates who are passionate about delivering outstanding customer experiences and who thrive in a collaborative, fast-paced environment.As a Customer...
