Customer Service Representative

4 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

Join our team at Staff Outsourcing Solutions and take on the role of a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

* Respond to customer inquiries via email, phone, and chat
* Resolve customer complaints and issues in a timely and professional manner
* Provide product information and recommendations to customers
* Collaborate with internal teams to resolve customer issues
* Meet or exceed customer satisfaction targets

**Requirements:**

* At least 6 months of customer service experience
* Excellent verbal and written communication skills
* Average typing speed of 45-50 WPM
* Knowledge of e-commerce and retailing is a plus
* Ability to multitask and work in a fast-paced environment
* Strong analytical and problem-solving skills
* Ability to work independently with minimal supervision
* Knowledge of Microsoft Excel
* Positive attitude and strong work ethic

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and development programs

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Please submit your updated resume and contact details for a possible preliminary screening and interview scheduling. Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only.

We look forward to hearing from you



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