Technical Support Representative
1 day ago
About Pinoybisnes
We are a leading provider of innovative solutions to our clients. Our team is dedicated to delivering exceptional service and support.
Job Overview
We are seeking a highly skilled French Service Desk Analyst to join our team. The ideal candidate will be responsible for monitoring and supporting internal clients with technical-related concerns.
Key Responsibilities:
- Monitor and support internal clients for technical-related concerns
- Responsible for translating issues, requests, and concerns using technical tools
Requirements:
The successful candidate will possess the following skills and qualifications:
- Proficient in both French and English
- Preferably Non-Native French Speaker
- Preferably Bachelor's Degree Holder of Computer Science and other related courses
- Knowledge in Microsoft server, workstation and network technologies is a plus
- Preferably with background in troubleshooting using French
- Customer service and technical support experience is an advantage
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