Call Center Support Specialist
1 week ago
NeksJob is hiring a skilled Call Center Support Specialist to provide top-notch customer service to our clients. This is an exciting opportunity to work in a dynamic environment and contribute to the growth and success of our organization.
Key Responsibilities:- Answer customer inquiries and resolve their concerns in a timely and professional manner.
- Use excellent communication skills to understand customer needs and provide solutions that meet their expectations.
- Collaborate with colleagues to share knowledge and best practices in customer service.
- Meet or exceed performance metrics and targets set by management.
Requirements:
- High School Diploma or equivalent; Bachelor's degree a plus.
- A minimum of 9 months of call center experience is required.
- Superior English language skills are essential for this role.
- Possess strong customer service, problem-solving, and multitasking abilities.
- Enjoy a competitive salary and allowances package.
- Participate in our paid training program to enhance your skills and knowledge.
- Earn monthly performance incentives based on individual and team performance.
- Access career development and advancement opportunities within the company.
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