Call Center Support Specialist

1 week ago


Makati City, National Capital Region, Philippines NeksJob Full time
About the Role

NeksJob is hiring a skilled Call Center Support Specialist to provide top-notch customer service to our clients. This is an exciting opportunity to work in a dynamic environment and contribute to the growth and success of our organization.

Key Responsibilities:
  • Answer customer inquiries and resolve their concerns in a timely and professional manner.
  • Use excellent communication skills to understand customer needs and provide solutions that meet their expectations.
  • Collaborate with colleagues to share knowledge and best practices in customer service.
  • Meet or exceed performance metrics and targets set by management.

Requirements:

  • High School Diploma or equivalent; Bachelor's degree a plus.
  • A minimum of 9 months of call center experience is required.
  • Superior English language skills are essential for this role.
  • Possess strong customer service, problem-solving, and multitasking abilities.
Benefits and Incentives
  • Enjoy a competitive salary and allowances package.
  • Participate in our paid training program to enhance your skills and knowledge.
  • Earn monthly performance incentives based on individual and team performance.
  • Access career development and advancement opportunities within the company.


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