Current jobs related to Remote IT Service Desk Agent - Manila, National Capital Region - GPC Philippines Corporation

  • IT Service Desk Agent

    10 hours ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About This RoleThis is an exciting opportunity to join our team as an IT Service Desk Agent. As an IT Service Desk Agent, you will be responsible for providing technical support to customers via phone, email, and other media channels.You will be the primary point of contact for customers with technical issues related to software, hardware, and networking....

  • Service Desk Lead

    1 week ago

    Manila, National Capital Region, Philippines Wipro Technologies Full time

    Job Overview:We are seeking an experienced Service Desk Lead to join our team at Wipro Limited. In this role, you will be responsible for leading a team of service desk agents and providing guidance on customer support and resolution.About the Role:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on...

  • Multilingual Help Desk Agent

    5 days ago

    Manila, National Capital Region, Philippines Reliable Proficiency Search Employment Services Full time

    Key ResponsibilitiesWe are seeking a detail-oriented Multilingual Help Desk Agent to join our Remote Call Center Team. In this critical role, you will be responsible for handling customer inquiries, resolving technical issues, and escalating tickets to the Tier 2 Team when necessary.You will have the opportunity to work with a variety of tools, including...

  • IT Help Desk Agent

    3 days ago

    Manila, National Capital Region, Philippines Pan Asia Resources Philippines Inc Full time

    **Company Overview:**Pan Asia Resources Philippines Inc is a leading provider of IT services and consulting solutions. We are committed to delivering exceptional customer experiences and innovative technology solutions that meet the evolving needs of our clients.We are currently seeking a skilled IT Help Desk Agent to join our team. As a key member of our...

  • Service Desk Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    Do:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on current issues and work towards the resolution of tickets.Manage and coordinate escalated work orders from the Service Desk team that require additional troubleshooting and follow-up.Coordinate with other IT teams as appropriate for closure of...

  • IT Service Desk Manager

    1 week ago

    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    About the Role:The IT Service Desk Manager will be responsible for managing the service desk team and ensuring timely resolution of client issues. The ideal candidate will have a strong background in IT service management, excellent leadership skills, and the ability to communicate effectively with stakeholders.Responsibilities:Support the service desk...

  • Remote Technical Support Agent

    1 week ago

    Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

    We are seeking a talented Remote Technical Support Agent to join our team in Manila. As an IT Service desk professional, you will play a crucial role in ensuring seamless technical support to our clients and stakeholders.The ideal candidate must possess excellent technical skills, including hands-on experience with Microsoft Exchange and Active Directory....

  • Mandarin Service Desk Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time

    YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

  • Service desk lead

    3 weeks ago

    Manila, National Capital Region, Philippines Wipro Technologies Full time

    Requisition ID: 48029City: ManilaCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and...

  • IT SERVICE DESK

    2 weeks ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Service Desk (ITSD) / Help Desk / IT SupportLocation: Bonifacio Global City, TaguigSalary: PHP 30,000 - PHP 35,000 + 10-15% night differentialHMO on Day 1NO HASSLE, VIRTUAL HIRING PROCESS.What You'll DoDeliver first-line technical support to both internal and external clients.Troubleshoot and resolve IT-related issues and service requests promptly and...

  • Global Help Desk Agent

    2 days ago

    Manila, National Capital Region, Philippines The Global Talent Co. Full time

    The Global Talent Co. is seeking a skilled Global Help Desk Agent to join our team. As a key member of our support team, you will provide top-tier assistance to users via chat, calls, and email.Role OverviewIn this role, you will work closely with our clients to resolve issues efficiently and effectively. You will be responsible for maintaining accurate...

  • IT Service Desk Representative

    1 week ago

    Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time

    **About Us**SCALABLE OS CORP. is a leading provider of managed services, committed to delivering exceptional IT support and solutions to our clients. We are currently seeking a skilled IT Service Desk Representative to join our team and play a key role in providing top-notch technical support and service desk solutions.About the Role:This role will involve...

  • Global Help Desk Agent

    2 weeks ago

    Manila, National Capital Region, Philippines Emapta Full time

    We are seeking a highly skilled and motivated Remote Desktop Support Analyst to join our team at Emapta. As a key member of our global help desk, you will be responsible for providing expert technical support to our clients. If you have a passion for technology and a desire to make a difference, we encourage you to apply.Responsibilities and...

  • Service Desk Manager

    6 days ago

    Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    About the RoleThis is a unique opportunity to lead our Help Desk Operations as a Help Desk Operations Leader. You will be responsible for coordinating and managing the service desk team to respond to customer inquiries and resolve issues in a timely manner.Responsibilities:Manage the service desk team to ensure all customer queries are responded to within...

  • Service Desk Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    Job OverviewThe Technical Operations Manager will play a crucial role in delivering exceptional service desk experiences to our clients. This is an excellent opportunity for an experienced professional to lead and manage a high-performing team, driving process improvements and ensuring seamless coordination with other IT teams. Key Accountabilities Liaise...

  • Insurance Agent for Real Estate Professionals

    2 weeks ago

    Manila, National Capital Region, Philippines Remote VA Full time

    OverviewRemote VA is seeking a dedicated and knowledgeable Insurance Agent with expertise in real estate to join our team. In this role, you will leverage technology to streamline processes, generate leads, and manage client relationships while providing tailored insurance solutions. The ideal candidate will have a proven track record of success in the real...

  • Remote Customer Service Helpdesk Agent

    5 days ago

    Manila, National Capital Region, Philippines Alphanumeric Systems Canada Ltd Full time

    Job SummaryWe are looking for a highly skilled and motivated Help Desk Professional to provide technical support to clinical clientele via inbound calls, emails, and tickets. The successful candidate will be required to work in different schedules, including regular office hours and USA/EDT office hours, Monday to Friday, and will be responsible for...

  • IT Service Desk Professional

    2 weeks ago

    Manila, National Capital Region, Philippines Emply Denmark Full time

    Key Responsibilities:The IT Service Desk Professional will be responsible for supporting the IT service desk activities across Emply Denmark offices. This includes providing first and second-level support to analyze and diagnose IT-related issues, as well as reporting to the IT Service Desk Supervisor based in Manila.Main Tasks:Support workstations, laptops,...

  • Service Desk Team Lead

    3 weeks ago

    Manila, National Capital Region, Philippines IntouchCX Full time

    IntouchCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Service Desk Team Lead role at IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and...

  • IT Service Desk Professional

    3 days ago

    Manila, National Capital Region, Philippines Santa Isabel Full time

    Santa Isabel is looking for an IT Service Desk Professional to join our team in Manila. As an IT Service Desk Professional, you will be responsible for providing technical support and assistance to customers and employees, addressing their queries and resolving their technical issues.Responsibilities:Respond to customer inquiries and resolve technical issues...

Remote IT Service Desk Agent

2 weeks ago

Manila, National Capital Region, Philippines GPC Philippines Corporation Full time
IT Service Desk Agent:
">

We are seeking a skilled Remote IT Service Desk Agent to join our team at GPC Philippines Corporation.

In this role, you will be responsible for providing technical support to end-users, troubleshooting and resolving hardware, software, and network issues, and collaborating with international IT teams to improve service delivery.

To succeed in this role, you will need strong problem-solving skills, a customer-centric approach, and the ability to work in a fast-paced, dynamic environment.

Duties and Responsibilities:

  1. Provide first-line technical support to end-users via phone, email, and ticketing systems.
  2. Diagnose and resolve hardware, software, and network issues on both Mac and PC devices.
  3. Manage and prioritize incoming support tickets to ensure timely resolution.
  4. Collaborate with the IT team to streamline processes, reduce project backlogs, and improve service delivery.