Remote Customer Support Agent

1 week ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱447,443 - ₱821,349

We are seeking a talented Customer Support Representative to join our team. As a key member of our customer support department, you will be responsible for providing exceptional support to our customers via chat, email, or phone.

Responsibilities:
  • Respond to customer inquiries in a professional and friendly manner
  • Handle product information, order tracking, returns, and account concerns
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support

Our ideal candidate will possess excellent written and spoken communication skills, as well as the ability to work independently and handle multiple conversations at once.

As a customer-focused individual, you will be empathetic, patient, and reliable when addressing customer concerns.

What We Offer:
  • Competitive compensation with annual performance-based increases
  • Flexible remote work arrangement
  • Opportunities to grow and develop your career with our company

Apply now to take the first step in your exciting new role


Required Skills and Qualifications:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
Benefits:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
Working from Home:
  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)

Join us and help deliver outstanding customer experiences from home.

Ready to grow your career? If you're experienced with Shopify and Gorgias, we'd love to hear from you.

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