Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Valeros Business Company in the vibrant IT Park area of Cebu. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.
About UsValeros Business Company is a dynamic organization that values innovation, teamwork, and customer satisfaction. We are committed to delivering top-notch services to our clients, and we need talented individuals like you to help us achieve our goals.
Key ResponsibilitiesYour primary responsibilities as a Customer Service Representative will include:
- Handling customer inquiries via phone, email, or in-person, responding promptly and professionally to resolve issues and concerns.
- Providing product information and assistance to customers, addressing any questions or concerns they may have.
- Collaborating with internal teams to ensure seamless communication and efficient issue resolution.
To be successful in this role, you will need:
- A minimum of 6 months call center experience, preferably in a customer-facing role.
- Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly and concisely.
As a valued member of our team, you can expect:
- A competitive salary of PHP 25,000 - PHP 35,000 per month, depending on your level of experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
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