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Operational Efficiency Specialist

2 weeks ago


Makati City, National Capital Region, Philippines Nestlé SA Full time
Transforming Operations through Data-Driven Insights

Nestlé Philippines, Inc. (NPI) is a trusted and highly regarded company, serving the nutrition, health, and wellness needs of Filipino consumers for over a century.

We take pride in being a leading organization in the food and beverage industry, with a committed team of approximately 5,000 employees across the nation.

As a Customer Solutions Analyst, you will play a vital role in transforming operations through data-driven insights to drive business growth and improve customer satisfaction.

  • Data Analysis: Analyze data to identify trends and areas for improvement in the O2C flow.
  • Collaboration: Collaborate with cross-functional teams to implement process improvements and drive business results.
  • Stakeholder Management: Manage relationships with key stakeholders to ensure quality and process compliance.

Main Responsibilities:

  1. Data-Driven Decision Making: Use data analytics to inform decision making and drive business growth.
  2. Process Improvement: Identify opportunities for process improvements and collaborate with cross-functional teams to implement changes.
  3. Stakeholder Management: Manage relationships with key stakeholders to ensure quality and process compliance.
  4. Continuous Improvement: Drive continuous improvement within the team and participate in operational review meetings.

Required Skills and Qualifications:

  • College Degree required.
  • Two or more years of preferably operational experience in O2C in a similar market environment or trade structure.