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Phone Support Agent
3 weeks ago
Are you looking for a challenging and rewarding career opportunity? Look no further Neksjob is seeking a highly motivated Call Center Agent to join our team and help us deliver exceptional customer experiences.
">In this role, you will be responsible for responding to customer inquiries, resolving complaints, and maintaining accurate records of customer interactions. To succeed, you must have excellent communication and technical skills, as well as a strong background in basic computer navigation.
We offer a comprehensive benefits package that includes a competitive salary, opportunities for growth and development, and a supportive work environment.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and concerns in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
Requirements:
- High School Graduate or SHS Graduate
- At least 1 year of call center experience
- Basic computer navigation skills
- Excellent communication and interpersonal skills
What We Offer:
- Competitive salary package
- Opportunities for growth and development
- Supportive work environment
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- HMO coverage
- Life insurance
- Retirement plan
