Compliance Coordinator

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeCompliance Full time $40,000 - $60,000
Job Title

A Compliance Coordinator role is available for an individual with strong analytical skills and attention to detail.

About the Role
  • This key offshore position involves managing compliance-related inquiries submitted by our workforce through Salesforce or similar platforms.

The ideal candidate will be able to assess, track, and resolve cases in a timely and accurate manner. They should also be comfortable navigating complex or sensitive compliance issues while balancing independence with collaboration.

Responsibilities
  1. Ticket & Case Management: Monitor and manage compliance-related tickets submitted through Salesforce; engage with employees to assess inquiries by asking clarifying questions; accurately document, track, and follow up on all compliance cases from intake to resolution.
  2. Compliance Triage & Escalation: Evaluate the nature of each issue and determine the appropriate course of action; route and escalate cases to relevant departments (HR, Legal, Payroll, etc.) with documentation and context; maintain clear intake logs for audit and reporting.
  3. Cross-functional Collaboration: Work with internal stakeholders to validate information and seek subject-matter input; proactively reach out to other functions when clarification or guidance is needed; support continuous process improvement by sharing insights from case trends.
Requirements
  • Must-Have Skills & Experience: 3+ years in HR operations, compliance support, or case management; familiarity with U.S. or Canadian compliance topics (e.g., employment classification, wage & hour rules, health & safety); strong interpersonal and communication skills; proven critical thinker with a proactive, solution-focused approach; experience with Salesforce or similar systems; highly organized, dependable, and discreet with sensitive information.
  • Preferred: Experience supporting North American teams from an offshore/remote environment; comfortable collaborating across time zones; remote work setup with reliable internet and secure conditions.
Employment details
  • Seniority level: Associate
  • Employment type: Contract
  • Job function: Human Resources
  • Industries: Staffing and Recruiting

We are committed to meaningful work and responsible business practices. EEO Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veterans status.

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