Team Lead, Customer Service

7 days ago


Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

About the Role

We're seeking a skilled Customer Success Team Manager to join our team at Remitly PHL Operations Inc.

This position involves overseeing a team of customer-facing professionals, ensuring they're equipped to deliver excellent customer experiences.

The successful candidate will be a strategic thinker with experience in customer success, customer protection, or related fields.

  • Main Responsibilities:
  • Build and manage high-performing teams
  • Coaching and guidance on career development
  • Leadership and direction

We value diversity and inclusion at Remitly PHL Operations Inc. and strive to be an employer of choice for talented individuals from diverse backgrounds.


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