Fire Alarm System Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeExpertise Full time $50,000 - $75,000

Job Title: Fire Alarm System Specialist

About the Role:

We are seeking a highly skilled Fire Alarm System Specialist to join our team. As a key member of our service department, you will be responsible for ensuring seamless communication with customers, scheduling service calls, and coordinating technicians.

Key Responsibilities:
  • Answer and manage incoming service calls, providing timely notifications and updates to customers.
  • Assess fire alarm system issues remotely, determining whether to dispatch a technician or offer troubleshooting guidance.
  • Communicate with customers via email and phone, addressing concerns and service needs.
  • Maintain accurate service records and ensure compliance with industry standards.
Required Skills and Qualifications:
  • Experience: Minimum 1 year of hands-on experience with fire alarm systems.
  • Technical Knowledge: Ability to diagnose fire alarm issues over the phone and recommend the best course of action.
  • Communication Skills: Strong verbal and written skills for effective customer interactions.
  • Organizational Skills: Ability to manage schedules, prioritize tasks, and coordinate with technicians efficiently.
What We Offer:

We provide a dynamic work environment that fosters growth and development. Our team is dedicated to delivering exceptional service to our customers, and we seek like-minded professionals to join us.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you

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