Service Delivery Representative

5 days ago


Makati City, National Capital Region, Philippines J-K Network Services Full time
Job Overview

We are seeking a highly skilled Service Delivery Representative to join our team at J-K Network Services. As a key member of our operations team, you will be responsible for handling customer calls and inquiries regarding our products and services.

Key Responsibilities:
  • Handle customer calls and inquiries in a professional and timely manner.
  • Document all customer interactions accurately and efficiently.
  • Respond to customer inquiries via email or other channels in real-time.
  • Maintain a positive and professional attitude while engaging with customers.

Requirements:
  • Candidates must have at least 1 year of experience in customer service or BPO operations.
  • Open to undergraduates who are eager to learn and grow with our company.
  • Candidates should be willing to work onsite and adapt to a shifting schedule.

Benefits:
  • Competitive salary range of PHP 25,000-30,000.
  • Government-mandated benefits and salary increase opportunities.
  • Vacation leave credits and sick leave credits.


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