IT Support Specialist

3 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,800,000
Job Opportunity: IT Support Expert

We are seeking a diligent and meticulous professional to deliver high-quality technical support services to our organization.

This is a great opportunity to leverage your skills in troubleshooting hardware, software, and network issues. As a key member of our team, you will be responsible for providing technical assistance to end users, diagnosing problems, and resolving them efficiently.

Required Skills and Qualifications:
  • Strong knowledge of PC hardware and Windows operating systems.
  • Familiarity with Apple mobile devices and basic network protocols.
  • Able to troubleshoot and resolve common hardware and software issues remotely.
  • Effective communication skills to provide timely and efficient resolutions.
  • Ability to work independently and as part of a remote team.
Key Responsibilities:
  1. Provide technical support for PCs, laptops, and mobile devices.
  2. Diagnose and resolve hardware, software, and fundamental network issues.
  3. Document and manage support requests through an ITSM/ticketing platform.
  4. Maintain effective communication with users to ensure prompt and efficient resolutions.

Benefits include:

  • Opportunity to work on various IT projects.
  • Continuous learning and skill development opportunities.
  • A supportive and collaborative work environment.
How to Apply:

If you are a motivated and detail-oriented individual looking to advance your career in IT support, please submit your application.

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