Medical Support Specialist

2 days ago


Manila, National Capital Region, Philippines MyCareer+ Full time
Remote Clinical Support Opportunity

We are seeking a compassionate Medical Support Specialist to provide top-tier patient support in a remote setting.

The role involves ensuring patients have a smooth, empathetic experience, working closely with our team to optimize care and support.

Main Responsibilities:

  • Provide outstanding patient support via phone consultations, chat, and internal systems.
  • Utilize tools like Zendesk to respond to inquiries efficiently.
  • Collaborate with the team to implement solutions that enhance patient support.
  • Contribute to initiatives that improve patient workflows and satisfaction.

Requirements:

  • MD or equivalent medical qualification.
  • Experience in patient-facing roles, especially in mental health, immunology, or neurotechnology.
  • Strong analytical skills to interpret medical research and patient needs.
  • Excellent communication skills (fluent in English).
  • Flexibility to adjust work hours based on patient needs.
  • Licensed to practice medicine in the Philippines.

Compensation:$65,000 - $85,000 per year, depending on experience.



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