Store Operations Manager

4 weeks ago


Paranaque City, Calabarzon, Philippines Sports Central (Manila), Inc. Full time
Job Title: Store Supervisor

Responsible for assisting the Area Manager in the effective administration of the department to achieve smooth day-to-day operations and efficient customer service.

Key Responsibilities:
  • Meet and exceed sales goals and service standards on a consistent basis.
  • Create additional sales opportunities by promoting and suggesting other appropriate items.
  • Attend and participate in store meetings, company training sessions as required to further develop skills to meet company objectives.
  • Adhere to policies/standards to achieve sales targets.
Customer Engagement:
  • Ensure high levels of customer satisfaction through excellent service.
  • Spend most of the time on the selling floor meeting customers and assisting and managing staff.
Store Operations:
  • Consistently follow and abide by the company's established registers and cash handling policies and procedures.
  • Actively participate and support the company's safety and security standards at all times.
  • Assist in meeting the company's brand image and housekeeping standards.
  • Ensure promotions are accurate and in tune with company standards.
  • Assist in the implementation of safety measures in consonance with corporate security standards for the safety and security of merchandise, customers, and employees.
Merchandise and Stock Management:
  • Support and participate in the inventory management functions to include: receiving procedures, transfers, pricing procedures, product counts, and physical inventories as required.
  • Maintain inventory and ensure items are in stock.
  • Assist Store Manager in coordinating with the Warehouse Supervisor to ensure that warehousing activities are conducted in line with standard procedures and facilitated based on selling requirements.
People Management:
  • Organize and distribute staff schedules.
  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets.
  • Ensure that subordinates comply with company policies including but not limited to work uniform and grooming.
  • Keep himself abreast of requirements and expectations and ensure dissemination to subordinates through open and constant communication.


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