International Bilingual Representative

20 hours ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

Job Description

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We are seeking a highly skilled and multilingual Spanish Bilingual professional to join our team at BEST CAREERS AND OPPORTUNITIES. This role requires excellent communication skills in both English and Spanish, as well as the ability to work in a fast-paced call center environment.

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Key Responsibilities:

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  • \
  • Provide exceptional customer service to clients in a timely and professional manner.\
  • Analyze and resolve customer concerns efficiently and effectively.\
  • Maintain confidentiality and handle sensitive information with discretion.\
  • Work collaboratively with colleagues to achieve team goals and objectives.\
  • Prioritize and organize tasks to meet productivity standards and deadlines.\
  • Adapt to changing schedules and workflow requirements.\
  • Develop and maintain knowledge of products and services to provide informed solutions to customers.\
  • Foster a positive and inclusive team environment that promotes open communication and collaboration.\
  • Stay up-to-date with industry trends and developments to enhance job performance and contribute to team growth.\\/ul":[/p]\

Requirements:

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To be successful in this role, you will need:

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  • \
  • A minimum of 6 months of call center experience.\
  • A Senior High School diploma or equivalent.\
  • Fluency in Spanish language.\
  • Good to excellent English and Spanish communication skills.\
  • Basic computer knowledge and operation.\
  • Ability to analyze and solve customer concerns.\
  • Ability to maintain highest level of confidentiality.\
  • Good interpersonal skills.\
  • Ability to work in a team-fostered environment.\
  • Ability to prioritize and organize work.\
  • Ability to adapt in a flexible schedule.\
  • Healthcare background is a plus but not mandatory.\\/ul":[/p]\

Benefits:

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We offer a competitive salary and benefits package, including opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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