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Performance Manager
2 weeks ago
- Inspire team members and set clear goals
- Maintain open communication and hold regular meetings
- Allocate resources efficiently to meet budget and operational goals
- Monitor performance and provide feedback
- Solve problems and conflicts to improve team performance
The ideal candidate will have a minimum of 2-3 years of supervisory experience in a BPO or call center setup. They must have strong presentation skills and be able to solve urgent matters under pressure.