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Contact Centre Professional

2 weeks ago

Davao City, Davao, Philippines VXI GLOBAL BRANCH ROBINSONS Full time

We are looking for a dedicated and customer-oriented professional to fill this role as a Phone Support Specialist.

Key Responsibilities
  • Handle inbound and outbound calls in a professional and courteous manner.
  • Resolve customer inquiries and provide solutions to their problems.
  • Maintain accurate records of customer interactions and update the database accordingly.
Requirements
  • A high school diploma or equivalent is required for this role.
  • A college degree or coursework in communication, business, or a related field is preferred.