Customer Service Team Member

2 weeks ago


Taguig, National Capital Region, Philippines IGO Technologies Full time

Job Title: Customer Service Team Member

Job Summary

We are seeking a highly skilled Customer Service Team Member to join our team at IGO Technologies. As a Customer Service Team Member, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities
  • Handle customer inquiries and provide timely responses to resolve issues
  • Communicate effectively with customers through various channels, including email, phone, and live chat
  • Provide proactive customer outreach to ensure high levels of customer satisfaction
  • Manage customer accounts and resolve any technical issues that may arise
  • Work collaboratively with the customer service team to achieve sales and customer satisfaction goals
Requirements
  • College-level education or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Proficiency in computer software and systems
  • Experience in online gaming support is an advantage


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