Accounts Payable and Receivable Associate
7 days ago
Who We Are Looking For
We are seeking a highly motivated and forward-thinking individual who loves challenges and has an enthusiastic interest in operational improvement.
You should be able to efficiently converse strategic directions, recommend improvements that will drive the business forward, and make a meaningful business impact.
You should be able to proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.
Job Requirements:
As a Collection Specialist Accounts Receivable, you will be responsible for providing first-line credit and collection services to Copeland customers.
You will apply knowledge and system resources to walk through customers and verify symptoms and issues. You will also review and release orders related to assigned accounts that are placed on hold in a timely manner.
Your Key Responsibilities:
- Provide excellent credit and collection activities to Copeland customers.
- Apply knowledge and system resources to walk through customers and verify symptoms and issues.
- Review and release orders related to assigned accounts that are placed on hold in a timely manner.
- Ensure individual transaction management is based on client agreements.
- Escalate delinquent customers to the team leader, supervisor, and division POC.
- Assist in the training of new hires and/or collection trainees.
- Collaborate with the team to generate operational improvement initiatives.
Qualifications:
- Bachelor's degree in Business, Financial, or Accounting background.
- At least 1 year of work experience in collections or customer service-related fields.
- Proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
- Related experience in the shared services industry (business-to-business collections, order entry, customer service, accounts payable, cash applications, and receivables).
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