Front-End Process Specialist

2 weeks ago


Angeles City, Central Luzon, Philippines Ventra Health Full time

Job Summary

The Pre-Bill Specialist is responsible for the first steps in the billing process, ensuring that all claims are accurate and compliant with applicable laws.

This involves working closely with colleagues to resolve issues and provide superior service to our providers. The ideal candidate will have at least two (2) years in data entry and medical billing, as well as a strong understanding of state/federal laws and regulations.

Responsibilities:

  • Monitor intake processes and verify that all TES, CAR, and Claim Edits are worked daily.
  • Assist colleagues with escalation resolution.
  • Provide feedback and training to other colleagues surrounding front-end processes.
  • Request and log missing information from clients.
  • Assist with resolution of possible overlaps that other colleagues are not able to address.

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