Global Customer Advocate
2 weeks ago
Zig Zag Offshoring is dedicated to making parcel delivery simple, reliable, and affordable for small businesses. We are committed to becoming the largest SMB eCommerce courier in the world.
Job RoleWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for owning the customer experience, collaborating with your team, and making a meaningful impact.
- You will connect with clients daily, using each interaction to build trust and strengthen relationships.
- You will develop a thorough understanding of our delivery services in various geographical regions.
- You will be the first point of escalation for client inquiries via multiple channels.
To succeed in this role, you will need:
- Genuine passion for delivering exceptional service to clients.
- Ability to work in a fast-paced environment with shifting schedules.
- Excellent communication and problem-solving skills.
- Flexibility to thrive in a hybrid work environment.
We offer a competitive salary, company-provided laptop, remote allowance, paid holidays, and health insurance. We also provide opportunities for professional growth and development.
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Employee Wellness Advocate
7 days ago
Pasig, National Capital Region, Philippines VXI Global Solutions Full timeAbout the PositionVXI Global Solutions is committed to providing a safe and healthy work environment for our employees. We are seeking a qualified Employee Wellness Advocate to promote employee health and well-being through various initiatives and programs.
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Customer Service Advocate
2 weeks ago
Pasig, National Capital Region, Philippines Rbox International Solutions Inc. Full timeWe are seeking a dedicated Customer Service Advocate to ensure exceptional experiences for our customers at every touchpoint. In this role, you will act as a bridge between the customer and the company, advocating for their needs, resolving concerns, and helping to enhance our services/products to deliver unmatched satisfaction.The ideal candidate will be a...
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Customer Advocate
2 weeks ago
Pasig, National Capital Region, Philippines The Results Companies Full timeCustomer Advocate - Alaska CampusA Customer Advocate is the program's frontline support and acts as a link between customers and businesses. In consumer sales, you will be responsible for helping resolve product issues, answering account and billing questions, and in some cases, making new sales. For business-to-business sales, the representative will...
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Software Engineer Customer Advocate
2 weeks ago
Pasig, National Capital Region, Philippines Finastra Full timeWe are seeking a highly skilled Software Engineer Customer Advocate to join our team. In this role, you will be responsible for handling and resolving issues promptly, assisting functional consultants as needed, adhering to the SLA, and following the incident management process.You will respond to customer requests, including reported issues, questions, or...
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Customer Service Advocate for Healthcare
7 days ago
Pasig, National Capital Region, Philippines Med-Metrix, LLC Full timeAbout the RoleThe Customer Service Advocate for Healthcare will provide exceptional customer service and support to patients, while ensuring accurate and timely resolution of their inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.ResponsibilitiesRespond...
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Client Advocate
2 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeJob SummaryThe Results Companies is seeking a highly motivated and results-driven Client Advocate to join our team. As a Client Advocate, you will act as a liaison between our clients and their customers, providing timely and effective support to resolve issues and respond to inquiries. Your primary responsibility will be to build strong relationships with...
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Client Advocate
5 days ago
Pasig, National Capital Region, Philippines Link Business Process Inc. Full timeAs a Client Advocate at Link Business Process Inc., you will play a vital role in addressing feature gaps to drive retention throughout the merchant life cycle. You will be responsible for timely and accurately updating all files and sheets related to your role, while ensuring that all new merchant and business information is updated in the system.You will...
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Technical Customer Advocate
2 weeks ago
Pasig, National Capital Region, Philippines TDCX Full timeAward-Winning EmployerTDCX has been recognized for its commitment to excellence in customer service, employee satisfaction, and community engagement. As a member of our team, you will be part of a global organization that values innovation, teamwork, and continuous improvement.We work with the world's most loved brands, delivering exceptional service to...
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Brand Advocate
5 days ago
Pasig, National Capital Region, Philippines Satellite Office Full timeAbout the RoleSatellite Office is seeking a highly motivated Brand Advocate to join our customer care team. In this role, you will represent the Satellite Office brand values and provide exceptional customer service.Key ResponsibilitiesCustomer Support: Engage with customers via phone, email, and chat to resolve issues and answer questions.Store Support:...
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Customer Experience Technical Advocate
1 day ago
Pasig, National Capital Region, Philippines Optum Full timeResponsibilitiesThe Tech Support Consultant will be responsible for providing technical support to the enterprise, including working on incident management response and restoration, determination of issue priority, provisioning, and service request fulfillment.Key AccountabilitiesThis role requires high pressure, high stress major incidents requiring quick...
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Customer Success Advocate
2 weeks ago
Pasig, National Capital Region, Philippines Snappr Full timeJob DescriptionAt Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use technology to connect visual content creators with businesses that need their skills to tell the story of their products and services through all forms of visual content.We foster a culture of extreme ownership, empowering our team to excel...
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Pasig, National Capital Region, Philippines Optum Full timeWe're looking for a Financial Advocate for Healthcare Providers to join our team. In this role, you'll work closely with customers to resolve outstanding medical debt and improve patient satisfaction.Key RequirementsAn education level of at least a high school diploma or GED OR equivalent years of working experience.Solid computer skills, including working...
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Global Admissions Leader
53 minutes ago
Pasig, National Capital Region, Philippines Homeschool Global Learning Inc. Full timeHomeschool Global Learning Inc. is Seeking a Global Admissions LeaderThe successful candidate will have a proven track record of leadership in admissions, sales, customer service, or a related field, with a minimum of 5 years of experience.The role will involve overseeing the entire admissions process, from inquiry to enrollment, ensuring high-quality...
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Global Customer Experience Associate
3 days ago
Pasig, National Capital Region, Philippines Satellite Office Full timeSatellite Office is seeking a highly motivated Global Customer Experience Associate to join our team. In this role, you will be responsible for delivering exceptional customer experiences across multiple regions and time zones.Main ResponsibilitiesProvide world-class customer service to clients globally, responding to inquiries and resolving issues in a...
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Global Logistics Support Professional
3 days ago
Pasig, National Capital Region, Philippines Wisetech Global Limited Full timeWe are seeking a highly skilled Global Logistics Support Professional to join our team at WiseTech Global Limited. As a key member of our organization, you will play a crucial role in providing exceptional support and resolution to our customers' technical problems.In this position, you will be responsible for triaging, investigating, and resolving...
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Global Logistics Coordinator
2 days ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full time**Job Description:**We are seeking a highly skilled Global Logistics Coordinator to join our team at WHR Global Consulting. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our logistics and supply chain functions. The successful candidate will have excellent communication and organizational skills, with...
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Global Customer Services Lead
1 week ago
Pasig, National Capital Region, Philippines Arkema Full timeJob Description">We are looking for a highly motivated and experienced Global Customer Services Lead to join our team and lead our customer service efforts worldwide.Key ResponsibilitiesDevelop and implement global customer service strategies to improve customer satisfaction and loyalty.Collaborate with international teams to resolve complex customer issues...
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Global Operations Manager
1 week ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeAbout This RoleWe are seeking an experienced Operations Supervisor to join our team at WHR Global Consulting. As a key member of the team, you will be responsible for guiding and leading team leaders and members to achieve both customer and business outcomes through effective communication, problem-solving, and efficient process execution.Responsibilities:...
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Global Supply Chain Director
16 hours ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeJob DescriptionWe are seeking a seasoned professional to lead our global supply chain operations. As the Global Supply Chain Director, you will oversee the management of import and export processes, as well as other facets of supply chain such as warehouse management, customs brokerage, and trucking services.Key Responsibilities:Manage a team of at least 50...
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Global Admissions Director
5 days ago
Pasig, National Capital Region, Philippines Homeschool Global Full timeAbout the Role:We are seeking a results-driven Global Admissions Director to lead our admissions team at Homeschool Global.The ideal candidate will be responsible for developing and executing strategic plans to grow our student body, while ensuring exceptional service to prospective and current families.Key Responsibilities:Develop and execute strategic...