
Expert Project Leader
2 days ago
Exceptional Project Leaders are essential to bridging business needs and technical solutions. We are seeking a detail-oriented and experienced professional to facilitate meetings with stakeholders, understand business processes, pain points, and project goals.
The ideal candidate will bring a mix of project management expertise, business analysis experience, and a passion for driving operational excellence. This is an opportunity to work closely with internal teams and external client stakeholders.
Responsibilities:
- Lead and facilitate meetings to understand business requirements and create clear visual representations.
- Elicit and document detailed business requirements and identify opportunities for process improvements.
- Partner with leadership to support decision-making and ensure alignment on cross-functional initiatives.
- Support the end-to-end project lifecycle in both Agile and Waterfall environments.
- Consistently record and distribute meeting minutes, decisions, and actionable items.
Requirements:
- Bachelor's degree (BA/BS) required.
- 2+ years of experience as a Project Manager, Business Analyst, or in a similar client-facing delivery role.
- Experience in gathering and analyzing business requirements, process mapping, and stakeholder management.
- Strong knowledge of both Agile and Waterfall project management methodologies.
- Skilled in using tools such as Microsoft Office Suite, Microsoft Project, Visio, and collaboration platforms.
TTEC Digital is a pioneer in engagement and growth solutions that fuel exceptional customer experiences. Our team is passionate about process improvement and customer experience.
Benefits:At TTEC Digital, we offer competitive compensation packages, comprehensive benefits, and opportunities for career growth.
Others:
Our commitment to diversity and inclusion is reflected in our diverse workforce and inclusive company culture.
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