Real Estate Debt Recovery Specialist

2 days ago


Pasay, National Capital Region, Philippines beBeeCollections Full time ₱500,000 - ₱1,000,000
Real Estate Collections Agent

The role of Real Estate Collections Agent is to contact customers with outstanding balances, record interactions and outcomes, analyze Accounts Receivable (AR) data in QuickBooks, and take appropriate actions to reduce delinquent accounts.

Key responsibilities include:

  • Contacting customers from a provided list to collect overdue payments and update payment statuses
  • Maintaining accurate records of all customer interactions, including contact dates and results
  • Analyzing Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups
  • Recording collection efforts in a spreadsheet as per company training and guidelines
  • FOLLOWING UP WITH CUSTOMERS RED-FLAGGED FOR AGING OUTSTANDING BALANCES AND ENCOURAGING TIMELY PAYMENTS
  • Referring customers for Stop Service when necessary, following company protocols
  • Working closely with the finance and accounting team to report progress and issues
Requirements:
  • A female candidate with proficiency in QuickBooks and excellent spoken and written English skills for professional communication
  • Experience in collections, customer service, or accounts receivable is a plus
  • Strong negotiation skills with the ability to handle difficult conversations professionally
  • Detail-oriented and able to accurately document customer interactions
  • Ability to work independently while following company policies and collection guidelines
Seniority level:
  • Entry-level position
Employment type:
  • Full-time employment
Job function:
  • Sales and Management
Industries:
  • Technology, Information and Internet


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