UX and Business Analyst

17 hours ago


Manila, National Capital Region, Philippines ABSI Full time
Job Title: UX and Business Analyst

The UX and Business Analyst plays a crucial role in ABSI by soliciting business and end-user requirements through a human-centered design approach. This involves exploring the behaviors and motivations of end users and liaising with stakeholders to define and validate product requirements and functionalities in support of the Product Manager.

Key Responsibilities:
  • Gather and Validate Requirements: Use various techniques, such as Human-Centered Design, Design Thinking, and Service Design, to gather and validate requirements based on the product lifecycle stage.
  • Identify Blind Spots and Risks: Identify potential blind spots and risky assumptions that may impact product success, flagging risks and validating assumptions as needed.
  • Conduct Ideation and Synthesis: Conduct ideation sessions and synthesis activities to turn insights into new solution offerings that deliver strategic value to the business.
  • Design User Journeys and UI Flowcharts: Design user journeys and create user interface flowcharts based on user needs and limitations.
  • Partner with User Researchers and Designers: Collaborate with user researchers and interface designers to build incremental prototypes from wireframes to the actual front-end solution.
  • Support Product Manager: Assist the Product Manager in revising requirements based on user testing insights and identifying product backlog items that pass the INVEST criteria.
  • Communicate Design Solutions: Effectively communicate conceptual ideas and design solutions, articulating design rationale both verbally and visually.
Expected Deliverables:
  • Project documentation and artifacts for the project in DevOps and Confluence
  • UX and business analysis artifacts, such as user journey maps, user interface flowcharts, affinity diagrams, and service blueprints
  • Product backlog items that pass the acceptance criteria
  • Analysis findings of incidents and requests, identifying trends and proposing long-term remediation actions


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