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Senior Team Lead
2 weeks ago
WNS Global Services, Inc. is seeking a Senior Team Lead to oversee the performance of teams and drive metric goals.
The ideal candidate will have good problem-solving, decision-making, and analytical skills to manage team performance and provide effective coaching and constructive feedback.
The Workforce Manager will also perform administrative tasks for operational support and lead teams into achieving metric goals.
The role requires at least 5-8 years of work experience with 2-3 years of workforce supervisory/managerial experience in a BPO setting.
Preferably handling Travel, Healthcare, Insurance, or Banking and Finance accounts.
Benefits:
- Structured career path
- Growing and expanding team – more internal career progression opportunities for all
- Free HMO Coverage from Day 1, including your dependents
- Skills Training opportunities
- Paid Leaves
- Annual appraisal
All interested applicants must meet statutory pre-employment requirements.
