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Global IT Support Lead

1 week ago

Manila, National Capital Region, Philippines Private Advertiser Full time

Job Summary:

We are seeking a highly experienced Global IT Support Lead to join our team at Private Advertiser. As a key member of our IT team, you will be responsible for leading the delivery of high-quality IT services to our clients across the globe.

Your Key Responsibilities Will Include:

  • Leading the assessment, analysis, development, documentation and implementation of changes based on requests for change applicable to Philippines.
  • Contribute to the planning of the installation and testing of new versions of system software.
  • Ensure compliance to Group application support processes.
  • Review capacity, performance, availability and other operational metrics and take appropriate action to ensure corrective and proactive maintenance of storage and backup systems.

You Will Be Responsible For:

  • Creating reports and proposals for service improvement in Philippines.
  • Contributing to the planning and implementation of new installations, scheduled maintenance and changes within the system.
  • Ensuring that incidents and requests are handled according to agreed procedures.

The Ideal Candidate Will Have:

  • A good understanding of global business requirements.
  • A good knowledge of all aspects of networking and web-based technologies.
  • Proven experience in systems administration.