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Brand Experience Manager

1 week ago

Manila, National Capital Region, Philippines OLIVER Agency Full time

Job Responsibilities

This role involves overseeing social media campaigns, including planning and scheduling posts, monitoring competitor activities, testing new features, and ensuring brand consistency across all platforms.

You'll also be responsible for crisis management, handling any negative feedback or crises promptly and professionally to protect the brand's reputation.

  • Core functions:
  • Social Media Planning: Plan and develop monthly content calendars, assist in creative conceptualization of social campaigns, and define and execute social media strategy for different platforms.
  • Crisis Management: Handle any negative feedback or crises promptly and professionally to protect the brand's reputation.
  • Workflow management: Use project management and workflow tools, responsible for timely delivery of projects, escalating potential issues to the Account Director, Account Managers, and Strategy Head.