IT System Coordinator

7 days ago


Davao City, Davao, Philippines LUNA PRIME INTERNATIONAL TRADING CORPORATION Full time

LUNA PRIME INTERNATIONAL TRADING CORPORATION is a global leader in international trading.

Job Overview

This role plays a crucial part in ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities
  • Maintain accurate documentation of system configurations, user protocols, and troubleshooting guides to ensure efficient issue resolution.
  • Develop comprehensive user manuals or knowledge bases to facilitate user understanding and adoption.
Technical Support Services
  • Provide expert technical assistance to users, addressing their queries and concerns promptly and professionally.
  • Troubleshoot and resolve system-related issues efficiently, minimizing downtime and ensuring business continuity.
  • Collaborate with IT support teams for more complex issues, leveraging collective expertise to deliver effective solutions.
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