Insurance Industry Professional
4 days ago
Job Summary:
We are seeking an experienced Senior Customer Care Associate to provide exceptional customer service to our policyholders, beneficiaries, agents, and internal customers.
">Main Responsibilities:
- Provide top-notch customer support via phone to resolve customer inquiries and concerns.
- Meet and exceed customer satisfaction targets while maintaining a positive attitude.
- Cultivate strong relationships with internal and external customers through effective communication and problem-solving skills.
- Stay up-to-date on industry trends, products, and services to provide accurate information to customers.
- Collaborate with team members and management to address service issues and improve overall customer experience.
Qualifications:
To succeed in this role, you should have a minimum of 1 year of experience in a professional/office setting, along with proficiency in using Windows PC applications.
">Benefits:
This position offers opportunities for growth and development in a dynamic and supportive work environment.
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