Virtual Call Center Representative
5 days ago
Company Overview: Valeros Business Company is a global leader in customer service and support, dedicated to delivering exceptional results for our clients.
Job Summary: We are seeking an experienced Virtual Call Center Representative to join our team, who can provide top-notch customer support and build strong relationships with clients.
Key Responsibilities:
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- Answer customer calls and respond to emails and chats in a timely and professional manner
- Resolves customer complaints and issues in a fair and efficient manner
- Maintains accurate records of customer interactions and updates company systems as necessary
- Collaborates with other team members to achieve sales and customer satisfaction goals
Requirements: To succeed in this role, you will need to possess the following skills and qualifications:
- At least 3 months of call center experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
- Computer literacy and proficiency in using various software applications
What We Offer: As a Virtual Call Center Representative, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer a competitive salary and benefits package, including a comprehensive training program to ensure your success in the role.
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